Certified Customer Retention Program by TADA Academy

Learn how to keep your customers coming back to spend more at your store through Customer Retention Program. Seats are limited!

#BeyondLoyalty

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About Certified Customer Retention Program

Learn how to keep your customers coming back to spend more at your store through Customer Retention Marketing. This course will teach you how to increase your customers’ retention levels and build a stronger relationship with your customers.  Today’s market focuses on improving customer retention strategies to make the most out of the retained customers.  This course will guide you to create your very own unique customer retention marketing program catered to your targeted customer market, to increase your retention rates and double your profit per customer at the same time.

Who this training is for:

  • Professionals with an interest in driving a strong customer centred environment within their organisation.
  • Professionals who want to upgrade their loyalty program with a Customer retention Marketing approach to increase their customer retention rates.
  • Junior to middle management level with customer service experience, leadership or management background experience who wish to upgrade career into senior management level within a customer centric organisation

Why Become a Customer Retention Expert

Training Content

  • Chapter 1 – History of Customer Engagement Methodology
  • Chapter 2 – The Essentials of Customer Retention & Engagement Methodology
  • Chapter 3 – Implementing the right Customer Retention & Engagement Program
  • Chapter 4 – Rise of Subscription Economy: The Ultimate Way to lock your Customer and prevent them to switch to other Brands
  • Chapter 5 – Retention Strategy with Predictive Analysis
  • Chapter 6 – Program Measurement Methodology & Improvement Strategy
  • Chapter 7 – Identifying ROI for Your Customer Retention Program
  • Chapter 8 – Identifying and Prevent the Risk for Your Program

About TADA

TADA helps businesses to retain and double their profit per customer. It is an end-to-end customer retention platform that brings together customer data and behavior from online and offline channels to launch and manage a revenue-centric retention program.

TADA has successfully been trusted by and integrated with 400+ Global Companies across fast-growing industries.

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Learn how to keep your customers coming back to spend more at your store through Customer Retention Program. Seats are limited!

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